"I have never slept in a more comfortable bed, that was the highlight."
Philipp from Switzerland
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"The 8th floor rooftop view is fabulous and pool and bar (open late) are welcomed after a day walking on the town."
LUG from Canada
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"The breakfast was very good and my wife loved it."
888kai
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5-star rooftop pool hotel in Madrid city center
Accommodations
Thompson Madrid offers 164 rooms, some with private balconies and direct city views. Each room includes air conditioning, a minibar, and a refrigerator. The soundproof windows reduce outside noise from the busy Gran Via neighborhood.
Dining
The hotel operates three restaurants, including Omar, which serves Mediterranean, Scottish, and Spanish cuisines. Breakfast is available à la carte and includes gluten-free options. Brunch, lunch, dinner, high tea, and cocktails are offered in both traditional and modern settings.
Location
Thompson Madrid sits a 3-minute walk from Gran Via Metro Station and 600 metres from Plaza Mayor. The Thyssen-Bornemisza Museum is within walking distance, and the Prado Museum is 15 minutes away. Adolfo Suarez Madrid-Barajas Airport is 13 km from the hotel.
Wellness and Recreation
The rooftop features a seasonal outdoor infinity pool with a pool bar and panoramic city views. Guests have access to a fitness center, yoga classes, and an open-air bath. Fitness and spa locker rooms, sun loungers, and sun umbrellas are also available.
Services and Additional Amenities
The 24-hour front desk offers concierge service, currency exchange, and private check-in and check-out. Pet bowls and pet baskets are provided for guests traveling with animals. Evening entertainment, live music, walking tours, and temporary art galleries are organized on-site.
Highlights
Rooftop: Seasonal infinity pool with bar and city views
Dining: 3 restaurants including Omar with Spanish cuisine
Location: 3 min walk to Gran Via Metro
Rooms: 164 rooms, some with balconies
Wellness: Yoga classes and open-air bath
Services: Pet-friendly with pet bowls & baskets
“Thompson Madrid intrigues as a place where luxury intersects with the city's raw energy. I particularly admire the rooftop-Madrid unfolds beautifully from there, cocktail in hand. The location, however, demands awareness; stepping outside plunges you directly into the vibrant, sometimes edgy, heart of the city.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Junior Suite Terrace
2 persons
410 sq. feet
1 King-size bed
Air conditioning
Coffee machine
room details
Corner Suite Terrace
2 persons
465 sq. feet
1 King-size bed
Air conditioning
room details
King Room City View
2 persons
325 sq. feet
1 King-size bed
Air conditioning
Coffee machine
room details
Show all rooms
Availability and pricing for your selected dates
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Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Perfect
9.1/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Yoga class
Sports trainer
Services
Paid shuttle service
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Infinity pool
Rooftop pool
Seasonal outdoor pool
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Open-air bath
Public Bath
Pool with view
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Bathtub
Free toiletries
Bathroom telephone
Self-catering
Electric kettle
Media
Direct dial telephone
AM/FM alarm clock
Room decor
Curtains
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Thompson Madrid, By Hyatt Location
Plaza Del Carmen S/N, Madrid, 28013,
Map view
City landmarks
Museum
Prado National Museum
3800 ft
Square
Plaza Mayor
3200 ft
Palace
Royal Palace of Madrid
4400 ft
Landmark
Parque del Retiro
4400 ft
Museum
Museo Nacional Thyssen-Bornemisza
2600 ft
Park
El Retiro Park
1.1 mi
Museum
Museo Nacional Centro de Arte Reina Sofia
1.0 mi
Public Building
Cybele Palace
2500 ft
Museum
Plaza de Cibeles
2400 ft
Church
Real Basilica de San Francisco el Grande
1.2 mi
Garden
Royal Botanical Garden of Madrid
4500 ft
Museum
Museo de Historia de Madrid
2600 ft
Landmark
Calle Ponzano tapas
1.6 mi
Square
Plaza de Santa Ana
2300 ft
Church
Convent of the Royal Barefoot Nuns Monasterios de las Descalzas Reales
2300 ft
Museum
CaixaForum Madrid
4700 ft
Landmark
Plaza de Oriente
4100 ft
Landmark
Templo de Debod
1.1 mi
Museum
National Archaeological Museum
4600 ft
Library
Museum of the National Library
4400 ft
Theatre
Teatro Real
4000 ft
Landmark
Paseo del Prado
3400 ft
Church
Catedral de Sta Maria la Real de la Almudena
5100 ft
Museum
Museo Sorolla
1.3 mi
Landmark
Temple of Debod
1.1 mi
Park
Neptune Fountain
2900 ft
Landmark
Palacio de Cristal
1.3 mi
Nearby
Square
Puerta del Sol
1800 ft
Casino
Gran Via
1300 ft
Calle Alcala 42
Circulo de Bellas Artes
1300 ft
Restaurants
Rosi La Loca Taberna
2400 ft
Calle Cadiz 4
MU El Placer de la Carne
700 ft
Calle Chinchilla 3
De Maria
300 ft
Calle Tetuan 34
Lamucca del Carmen
200 ft
Plaza de Carmen 5
Ciudad de Tui
300 ft
Calle Montera 22
La Cueva de 1900
400 ft
Calle del Arenal N 6 Junto a Plaza Puerta del Sol
StreetXo
1300 ft
Calle Serrano
Artemisa Sol-Gran Via
300 ft
Calle Tres Cruces 4
Cafe & Tapas ga compania del tropico
500 ft
Calle Montera 10
Explore Madrid
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Prado National Museum
14 minutes walking
World-renowned art museum featuring works by Velázquez and Goya. Free admission on certain days.
Plaza Mayor
12 minutes walking
Historic square surrounded by cafés and shops, ideal for people-watching and local cuisine.
Royal Palace of Madrid
17 minutes walking
Official residence of the Spanish royal family, offering guided tours and lavish gardens.
Cycling at Madrid Río
10 minutes driving
Scenic bike path along the river featuring parks and recreational areas. Rentals available.
Yoga in the Park
20 minutes walking
Relaxing outdoor yoga classes at El Retiro Park, fostering wellness amidst nature.
Rosi La Loca Taberna
9 minutes walking
Lively atmosphere offering traditional Spanish tapas with a twist. Reservations recommended.
MU El Placer de la Carne
3 minutes walking
Steakhouse known for its premium cuts and relaxed vibe, perfect for meat lovers.
Circulo de Bellas Artes
5 minutes walking
Cultural center featuring exhibitions, live performances, and rooftop views of the city.
Teatro Español
9 minutes walking
Historic theater offering a variety of performances, from classic plays to contemporary shows.
Tips on navigating the city
City Centre
Madrid 4 min · 1000 ft
Airports
Adolfo Suarez Madrid-Barajas (MAD) 33 min · 13.7 mi
Train
Principe Pio Train Station 20 min · 1.0 mi
Underground
Gran Via Station 3 min · 700 ft
Sol Metro Station 3 min · 700 ft
Get access to exclusive early booking discounts for your family’s upcoming getaway
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Check Rates
Property information and rules
Check-in
from 15:00-19:00
Check-out
from 05:00-12:00
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of EUR 35.0 per person.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian
Number of floors:
10
Number of rooms:
164
Former name
thompson madrid, part of hyatt
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Breakfast
8.0/10
Cleanliness
9.3/10
Comfort
9.3/10
Facilities
9.1/10
Free Wi-Fi
8.9/10
Location
9.5/10
Paid Wi-Fi
5.4/10
Staff
9.3/10
Value for money
8.3/10
Pros
Helpful staff
Great location
Modern design
Clean rooms
Amazing breakfast
Cons
Construction noise
Closed pool
Dark atmosphere
Guest reviews
based on 978 reviews
9.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Thompson Madrid, By Hyatt
What is the distance from Thompson Madrid, By Hyatt to Adolfo Suarez Madrid-Barajas Airport?
Thompson Madrid, By Hyatt is located 8 mi from Adolfo Suarez Madrid-Barajas Airport.
What are the check-in and check-out times at Thompson Madrid, By Hyatt?
Check-in at Thompson Madrid, By Hyatt is at 15:00 and check-out is by 12:00.
What types of amenities are included in the rooms at Thompson Madrid, By Hyatt?
Rooms feature air conditioning, a flat-screen TV with satellite channels, a private bathroom, free toiletries, and a safety deposit box.
Is there a restaurant at Thompson Madrid, By Hyatt?
Thompson Madrid, By Hyatt has an on-site à la carte restaurant offering Mediterranean dishes.
What fitness facilities are available at Thompson Madrid, By Hyatt?
The hotel features a fitness center and offers yoga classes and fitness sessions.
Are there any nearby attractions to Thompson Madrid, By Hyatt?
Nearby attractions include Gran Via, Thyssen-Bornemisza Museum, and the Prado National Museum, all located within 0.5 mi.
Is breakfast offered at Thompson Madrid, By Hyatt?
Thompson Madrid, By Hyatt offers a buffet or à la carte breakfast at an additional cost.
Which languages are spoken by the staff at Thompson Madrid, By Hyatt?
Staff at Thompson Madrid, By Hyatt speak English, Spanish, German, and French.
Is there a pool at Thompson Madrid, By Hyatt?
The hotel features a seasonal outdoor swimming pool and an infinity pool.
What additional services does Thompson Madrid, By Hyatt offer for guests?
Services include a paid airport shuttle, concierge service, currency exchange, and room service.